Online Sales Terms & Conditions

At SLV Home, a division of St Leger & Viney (Pty) Ltd, we are driven by design. It is a passion that has made us the leading distributor of decorative fabrics and wallcoverings to South Africa’s design and industry professionals.

These terms and conditions apply to all online transactions. They are important. Please read them carefully. By clicking on ‘I accept’ at the end of these terms and conditions you are telling us that you understand and agree to them.

1. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 21 days and delivery confirmed by way of a Sales Order Acknowledgment.

2. Returns And Refunds Policy

The provision of goods and services by SLV Home, a division of St Leger & Viney (Pty) Ltd, is subject to availability. In cases of unavailability, we will refund you within 21 days of the estimated delivery date. More information about Returns and Refunds and order cancellations can be found in our Standard Terms and Conditions, available on https://slvhome.co.za/delivery-returns

3. Customer Privacy Policy

We will take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” is defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

4. Prices

All prices for online sales on our website include VAT. For countries outside of South Africa no VAT is charged and the client is liable for any import duties. Any costs related to the import of goods are for the client’s own account.

5. Payment Options Accepted

Payment may be made via Visa, MasterCard, or other payment platforms indicated on our website.

6. Card Acquiring And Security

Card transactions will be acquired via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer Details Separate From Card Details

We will store customer details separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8. Merchant Outlet Country And Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

St Leger & Viney takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. More information can be found in our Standard Terms and Conditions, available on https://stleger.co.za/

10. Country Of Domicile

This website is governed by the laws of South Africa and St Leger & Viney chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 7 Appel Road, Kramerville, Sandton, 2090.

11. Variation

St Leger & Viney may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company Information

This website is run by St Leger & Viney (Pty) Ltd based in South Africa trading as St Leger & Viney and with registration number 1951/003351/07 and Director, David Alan Ralphs.

13. Contact Details

St Leger & Viney, 7 Appel Road, Kramerville, Sandton, 2090.
Email: info@stleger.co.za
Telephone: +27 (0)11 4446722
www.stleger.co.za

PayGate (Pty) Ltd
Email: connect@paygate.co.za
Tel: 087 820 2020
www.paygate.co.za